PROPELLER EXCHANGE POLICY
Unfortunately, due to the nature of propellers, selecting the right propeller
for your boat the first time doesn’t always happen. With this in mind, Hill
Marine.Net has provided a FREE exchange policy to the original purchaser of any
Stainless Steel propeller,
(Signature brand, stocking size
only)
GENERAL EXCHANGE POLICIES:
To
ensure the highest degree of performance for your boat, Hill Marine.com will
offer the original purchaser of any Signature brand propeller an unlimited
number of exchanges.Only standard diameter and pitch sizes can be exchanged.
(Standard diameter and pitch sizes are listed in the propellers section of our
catalogue).
The customer is responsible for ordering the correct
propeller. If a wrong propeller is ordered, Hill Marine can exchange it free of
charge. This exchange policy is limited to forty five (45) days after the
original shipping date. All propellers must be in like new condition without
nicks, bends or scratches.
Please use care when ordering any propeller. Our experienced sales staff is
available to help you if you have any questions. However, we cannot be held
responsible for final recommendations. When like propellers are exchanged, there
is no exchange fee. When “upgrading”, you pay the difference of the propeller.
If you “down-grade” in price any remaining credit will be applied to an in-house
credit for future use.
We offer no exchanges on performance parts, drive
parts, and custom performance or race propellers.
GENERAL
TERMS:
A return authorization number must accompany
any and all products being shipped back for exchange along with the copy of the
original invoice.
Hill Marine reserves the right to change any standard pitch
and diameter size at any time without prior
notice.
RETURNS
Any propeller
being returned for credit may be returned within thirty (30) days of the
original shipping date. The propeller must be in new unused condition with all
original packaging. Any propeller returned with grease residue or any
inclination of use will not be accepted. All returns must have a return
authorization number. Freight must be prepaid and a copy of the original invoice
included.
All return items are subject to a 15% restocking charge. Any product sent
back that is damaged or
incomplete will not be accepted. Customer is
responsible for adequate packaging of all returned
product.
CLAIMS
Claims for
shortage or errors in shipment must be made within 7 days of receipt of shipment
and must include a copy of the invoice.
WARRANTEE
Any Signature brand propeller (non surface piercing) sold through Hill
Marine.com will include a one (1) year warrantee from the original shipping
date. …..